Preparing HR Teams for the AI Revolution | Kevin Delaney & Massella Dukuly

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Episode Summary

Join Rob as he sits down with Kevin Delaney, CEO and Editor-in-Chief of Charter, and Massella Dukuly, Head of Workplace Strategy & Innovation, to discuss the AI mandate for HR. Key topics:

1. The Mandate: Why HR executives need to take a central role in AI planning and organizational preparation from the start

2. AI Anxiety: How to address AI anxiety from employees worried about their job

3. Automation vs Augmentation: What’s the difference and evaluating what roles or skills are more likely to be automated vs. augmented

4. Getting Started: Actionable recommendations for HR leaders to navigate the AI transition, with tangible metrics for measuring success

Catch the full episode on YouTube or listen on the go with Flex Perspectives, available on Amazon Music, Apple, and Spotify.

About the speakers

Guest: Kevin Delaney

Kevin J. Delaney is CEO and editor-in-Chief of Charter, a future-of-work media and research company. He was previously a senior editor for The New York Times and The Information. Kevin co-founded Quartz and served as co-CEO and editor-in-chief from 2012 to 2019. Before Quartz, Kevin was a reporter at The Wall Street Journal for a decade, split between Paris and San Francisco. He became managing editor of WSJ.com, where he led efforts that won journalism awards and helped greatly expand the Journal’s online readership. Early in his career, Kevin was a reporter for SmartMoney magazine and a TV producer in Montreal. He is a member of the Council on Foreign Relations, a board member at the Internews global journalism nonprofit, and has a degree in history from Yale University.

Guest: Massella Dukuly

Massella Dukuly brings deep expertise as a strategist and leadership coach to her role as Head of Workplace Strategy & Innovation at Charter. She has an MBA, has trained over 10,000 leaders globally, and has worked at LifeLabs Learning, Squarespace, and Warby Parker. As an HR leader focused on team enablement, Massella has been a trusted advisor to leaders from high-growth startups to established enterprises, including Squarespace, Twitter, TED, The New York Times, and Peloton. Massella has developed and contributed thought leadership to support a more scalable workplace in Entrepreneur, Thrive Global, First Round Capital, and NPR.